Best Roadside Service is an American Owned and Operated company, that began with the vision of providing customers with the best commercial roadside assistance plans available at competitive prices. Our core values have always focused on offering the best customer service standards in the industry.
Our service administrator* has been in business for over 50 years, since 1962, servicing the needs of over 15 million customers, so you can count on our stability, professionalism, and reliability – 24 hours a day, 365 days a year. They handle over 70,000 calls a month and help over 1 million members each and every month!
Our model has been to keep things simple by offering comprehensive roadside service plans for consumers with our vehicle and individual plans, and for businesses with our commercial and fleet packages. What you won’t find are distracting services that don’t provide any value to our members.
Simply put, Best Roadside Service’s mission statement is to serve our members by providing the peace of mind and security that comes from having the best emergency roadside assistance policy, administered and provided by an American Owned and Operated company with conservative values and beliefs.
We cover individuals, a variety of vehicles including motorcycles and scooters, and commercial/fleet vehicles. Our services covers any passenger vehicle with the exception of class 5-8 vehicles and large buses.
Our Service Works Everywhere!
Our service works in any location throughout the United States and Canada. If you live in any of the 50 United States or 10 Canadian provinces, you can take advantage of our membership programs and benefits. We have one of the largest databases of qualified service providers – 45,000 and growing – who have been pre-screened in all areas of the U.S. and Canada. With Best Roadside Service, help is always nearby and just a phone call away.
Fast Response Time
Our nationwide average response time is 34 minutes. This is made possible by the technology of our dispatch systems and by our well trained service representatives. This is an average, nationwide response time for our services, and it can fluctuate based on weather, time of day and year, as well as by proximity to highly populated areas.
Customer Satisfaction
Your satisfaction is important to us, so we focus on providing you with the best service possible.
- All customer service professionals have a minimum of 3 years of experience.
- We support English, Spanish and French speaking members.
- Our services are available 24 hours a day, 365 days a year.
Included Services and Benefits
We offer some of the best services in the roadside assistance industry including:
- Towing
- Lockout and lost key services
- Flat tire services
- Fuel delivery
- Dead battery services
- Trip and routing services
- Personal assistance
- Travel arrangement services
- Full VIP concierge services
- and more…
We cover all 50 states and all 10 Canadian provinces.
*All 24-Hour Roadside Assistance Services and Benefits are administered through Nation Motor Club, Inc.
Administrative offices at 800 Yamato Road, Suite 100, Boca Raton, FL 33431. For Arizona, Arkansas, Hawaii, Louisiana, Massachusetts, Nevada, Tennessee, Texas and Washington members, services are provided by Nation Motor Club, Inc. dba Nation Safe Drivers. For California members, services are provided by Nation Motor Club, Inc. | California Motor Club Permit Number 5157-3